Effective Date: 17/07/2025
Company: ME Eng Supplies

1. Introduction

At ME Eng Supplies, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. We comply with South Africa’s Protection of Personal Information Act (POPIA) and other applicable data protection laws.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, company name
  • Communication Data: Messages, enquiries, or feedback submitted via our website
  • Usage Data: IP address, browser type, device information, and pages visited
  • Transactional Data: Purchase history, payment information, and service records (where applicable)

We only collect information necessary for the purpose of our business operations and communication with you.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotations or product information
  • Process and manage orders or service requests
  • Communicate updates, offers, or important notices (only with your consent)
  • Improve website functionality and user experience
  • Comply with legal and regulatory requirements

4. Information Sharing

We do not sell or rent your personal data. Your information may only be shared with:

  • Service providers who support our business operations (e.g. couriers, IT providers)
  • Legal or regulatory authorities, where required by law
  • Internal personnel for the purpose of sales, service, or administration

All third-party service providers are contractually obligated to protect your data and use it only for the intended purpose.

5. Data Security

We take all reasonable and appropriate steps to secure your data against loss, misuse, unauthorised access, disclosure, or alteration. These measures include:

  • Secure servers and access controls
  • Regular website and system maintenance
  • Staff confidentiality agreements

6. Your Rights

As a data subject, you have the right to:

  • Request access to your personal information
  • Request correction or deletion of your data
  • Object to the processing of your data in certain circumstances
  • Lodge a complaint with the Information Regulator (South Africa)

To exercise any of these rights, please contact us using the details below.

7. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, although this may affect website functionality.

8. Third-Party Links

Our website may contain links to other websites. This Privacy Policy applies only to ME Eng Supplies. We are not responsible for the privacy practices of third-party websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Information

For questions, concerns, or data requests, please contact:
ME Eng Supplies
Email: info@meeng.co.za
Phone: 011 396 1630
Address: 206 Eureka St, Pomona, Kempton Park, 1619